Application ends: August 30, 2024

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Job Description

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Job Description:

Airbus Commercial Aircraft is looking for a Flight Hours Services Repair Manager (Contract) to join our Customer Service Repair department based in Miami, FL.

You will be the main point of contact for the operations desk to manage Flight Hours Services (FHS) customers’ critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier’s organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.

Meet the team:

The Customer Support team provides aircraft operations support throughout the aircraft’s operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship.

Your working environment:

The Airbus Training Center (ATC) in Miami provides flight and maintenance crew training for Airbus airline customers – primarily for those based in the Americas. The custom-designed, 110,000-square-foot complex trains more than 2,000 cadets each year in a range of (six) full-flight simulators, innovative computer-based training classrooms, and cabin door and slide trainers – all simulating the A320, A330, A340 and A350 XWB families of aircraft. In Miami you’ll also find the Airbus Latin America headquarters. A team of 60 employees there provides sales, marketing, contracts, customer support and communications for the region’s commercial aircraft, helicopters and space & defense divisions.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

Primary Responsibilities: 

COST:    30%

  • Challenges & validates commercial quotations in line with procurement guidelines (flat rate, PBH, Time & material).
  • Contributes to achieving global FHS Repair cost target

LEAD TIME:   30%

  • The Repair manager shall ensure the Supplier is delivering / repairing parts in due time according to its contractual obligations.
  • Identify issues root causes and initiate and follow up of corrective actions, including at supplier’s facilities.


  • The Repair manager shall organize operational regular meetings with repair shops to address open issues, repair status and data reconciliation.
  • Ensure the Supplier is respecting technical standards (SB, upgrades, …), work scope (minor, major repair, …) and certification (EASA, FAA, CAAS, …).

Support to HWS: 20%

  • Monitor until closure the SMS cards involving the Satair Miami warehouse
  • Follow-up, monitor and drive the clearance of abnormal statuses relevant to parts in the Satiar Miami warehouse
  • Monitor parts subject to life limitations (shelf life,etc…)
  • Monitor quarantine clearances requested to the warehouse
  • Monitor POD and root causes discrepancies, and follow-up corrections
  • Actively participate to any problem solving regarding operations of FHS services performed the warehouse
  • Participate to weekly meetings (FHS/Satair)
  • Visits to the warehouse (weekly, on request)

Additional Responsibilities: Other duties as assigned:      10% 


Your boarding pass:

  • BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent, required
  • Masters degree, preferred
  • Minimum three (3) years of experience in the aviation or supply chain industry, required.
  • Experience in Supply chain and Supplier operational management, required
  • 10% in the frame of the activity, the repair manager can travel to visit Suppliers (3 to 5 time a year)
  • Supply Chain domain, negotiation, good relationship, results oriented
  • Ability to work with short deadlines and in a fast changing environment
  • Team spirit, leadership, good communication skills
  • Technical background to challenge quotations – use the CMM (Component Maintenance Manual)
  • Negotiation skills
  • Maintenance Part 145 knowledge, preferred
  • English Spoken, Written, Influencing; required
  • French or Spanish Spoken Written, Influencing will be a plus
  • Experience with Google environment (Gmail, Gslide, Gsheet)
  • SAP experience

This opportunity requires the ability to work in the US without current, or future, need of visa sponsorship/work authorization both now and in the future.

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.